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Crisis Intervention Specialist

Type: Full-Time (40 hours)

Job Summary

To promote the mission of PATH to help individuals achieve a more independent and fulfilling life by being an effective team member.  Responsible for clinical assessment, interventions and, crisis management for children and their families. The UCC program operates Monday through Friday between the hours of 11:00am – 7:30pm.  Services include assessment, crisis counseling, crisis intervention, psycho-education, family support and linkages to behavioral health services as indicated. 

Specific Duties

  1. Provide crisis management that is coordinated and integrated with the interdisciplinary treatment team of the UCC.
  2. Provide telephone crisis and triage coverage during hours of operation in order to arrange for assessment, make referrals to appropriate services, or provide education and support.
  3. Engage the youth and family to develop an understanding of the events that led to the crisis from everyone’s perspective and orient the family on the role and process of the UCC.
  4. Complete a comprehensive crisis assessment of the child / youth and family, obtain relevant collateral information and develop a plan including: safety planning, crisis resolution and crisis management. 
  5. Collaborate with the psychiatrist regarding assessment and interventions.
  6. Utilize approved evidence-based tools and practices including crisis resolution model and SAMHSA crisis guidelines.
  7. To complete or assist others in completing an involuntary commitment petition, as indicated.  Follow procedures regarding the initiation of a commitment as needed.
  8. Utilize approved interventions to safely de-escalate a crisis and/or behaviors that present a danger to self or others. 
  9. Collaborate with the crisis case manager on resources and linkages needed and assure the linkages are in place.
  10.  Coordinate transportation to Philadelphia’s CRC or acute inpatient facility as indicated.
  11.  To remain in the UCC until your supervisor gives you approval to leave.
  12. Participate in training and on-going discussion regarding the norms and values of the variety of ethnic and cultural groups Philadelphia.
  13. Obtain language/ translation services as needed to work effectively with youth and families.
  14. Assure any follow up appointments are scheduled at a time and place convenient for families.
  15. Complete all required documentation timely and legible manner and in accordance with PATH policies and procedures.
  16. Contribute to any quality improvement/outcome measurement tracking and data gathering as assigned.
  17. Other duties and assignments as assigned.


Master’s degree in the human services field from an accredited college or university.  At minimum, 2 years therapy experience with children/youth.  Good Microsoft Office and computer skills.  Excellent interpersonal skills.


Behavioral Health/Children/Youth Urgent Care Center (UCC), Philadelphia, PA


40 Hours per Week



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